Effective Date: March 17, 2026 | Last Updated: March 17, 2026
Second Nature Tree Service (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit peekskilltree.com, call us, text us, or otherwise interact with our business.
Information We Collect
We may collect the following types of information:
- Contact information you provide voluntarily, such as your name, phone number, email address, and property address when you request an estimate, call us, or fill out a form.
- Phone call information: When you call (914) 391-5233, your phone number and call details (date, time, duration) may be collected by our phone service provider.
- Text/SMS messages: If you send us a text message or we communicate with you via text, your phone number and message content are collected and stored.
- Website usage data: We may collect non-personal information such as browser type, device type, pages visited, and referring URLs through analytics tools.
- Photos and videos: Images of your property or trees that you share with us for the purpose of providing estimates or documenting completed work.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide free estimates
- Schedule and perform tree services
- Communicate with you by phone, text message, or email about your service requests, appointments, and follow-ups
- Send appointment reminders and service updates via text message
- Process payments
- Improve our website and services
- Comply with legal obligations
Phone & Text Message (SMS) Communications
Program Name: Second Nature Tree Service SMS Notifications
By providing your phone number and contacting us, you consent to receive communications from Second Nature Tree Service, including:
- Return phone calls in response to your inquiries
- Text messages related to your estimate, appointment scheduling, service updates, and follow-ups
- Occasional service-related messages such as seasonal reminders or job completion notices
Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You can opt out of text messages at any time by replying STOP to any text message from us, or by calling us at (914) 391-5233. After opting out, you will receive one final confirmation message and will no longer receive texts from us unless you opt back in.
Opt Back In: To resume receiving text messages after opting out, text START to our number or call us at (914) 391-5233.
Help: For help with our messaging program, text HELP to our number or call (914) 391-5233.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
We will never sell your phone number to third parties or use it for unsolicited telemarketing. Your phone number is only used for communications directly related to the tree services you have requested or inquired about.
Information Sharing & Mobile Data
We do not sell, rent, or trade your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to provide our text messaging services through our service providers (e.g., messaging platform, phone carrier aggregators).
We may share information only in these limited circumstances:
- Service providers: With trusted third-party tools we use to operate our business (e.g., phone/messaging service, scheduling software, payment processing), who are bound to keep your information confidential and may only use it to support our services.
- Legal requirements: When required by law, court order, or government regulation.
- Business protection: To protect the rights, safety, or property of Second Nature Tree Service, our customers, or the public.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure.
Cookies & Analytics
Our website may use cookies and similar technologies to analyze traffic and improve your browsing experience. You can control cookies through your browser settings. We do not use cookies for targeted advertising.
Third-Party Links
Our website may contain links to third-party sites (e.g., Google Maps, Facebook, Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of text message communications at any time
- Opt out of marketing emails (if any) by using the unsubscribe link
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
- Phone: (914) 391-5233
- Website: peekskilltree.com/contact
- Location: Peekskill, NY 10566